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Digital Workforce

At Nugawi, we firmly believe that the future lies in the digital workforce. That’s why we are proud to offer our digital workforce solutions to businesses looking to streamline their processes and achieve maximum efficiency.

Our digital workforce platform is an excellent solution that enables businesses to automate various tasks. With state-of-the-art artificial intelligence and machine learning technologies, our digital workforce solutions analyses data, identifying patterns, ensuring any decision making is in a manner that rivals human workers.

How does it work?

Our Digital Workforce projects allow us to take full ownership of a given business process, optimise and automate these, and deploy a combination of digital and human colleagues to deliver the process, in line with tight SLAs, in the most efficient way.

Whilst the level of automation in processes can be very high, very rarely does it reach 100%. We will automate all we can and deploy human colleagues to deal with exceptions working alongside digital colleagues.

The Benefits of Our Digital Workforce Human Platform

We offer a myriad of benefits to our clients. For example, our clients can expect significant increases in productivity and accuracy, as well as reduction in errors and operational costs. By automating repetitive tasks, you can rest assured that your firm can focus on more high-value activities that require cognitive abilities.

Among the areas that we specialise in include:

  • Process automation.
  • Software engineering.
  • Process mining.
  • Automation COE establishment.
  • RPA.
  • Cognitive automation.
  • Machine learning.
Digital workforce human platform of Nugawi

Task Automation: A Central Element of Our Solutions

Task automation is a specialised area that Nugawi excel in. Our digital workforce platform automates manual tasks that would usually be executed by human workers. By doing so, we save your business time and money while reducing the likelihood of errors.

Our task automation solution is vast, covering everything from customer service to administrative tasks across different business sectors. We offer personal attention to the entire process by collaborating closely with our clients to understand their specific requirements.

Intelligent Process Automation: A Key Area of Our Expertise

Nugawi excels in intelligent process automation. It involves using our digital workforce podium to automate more complex processes. This may involve analysing data from multiple sources, making informed decisions based on this data, and taking the appropriate action accordingly.

Our intelligent process automation solutions are designed to be flexible and scalable, allowing your business to adjust its automation processes as needs change. We work closely with our clients to tailor our automation processes to meet their specific requirements.

Process Mining to Optimise Processes

Our process mining solutions help your firm to improve proficiency by identifying areas of inefficiency in their processes. By analysing data from various sources, we can identify which processes are taking the most time, prone to errors, or causing the most delays.

Once we identify these areas of inefficiency, we work with our clients to develop tailored strategies for enhancing process optimisation. This typically involves automating specific tasks, streamlining processes, or redesigning workflows for better efficiency.

Automation COE Establishment: Setting Up a Dedicated Team

At Nugawi, to complement our software, we also offer Automation COE Establishment services. This involves setting up a dedicated team within your business who will be responsible for managing automation processes. The approach can be invaluable, as it allows your business to identify key areas that require automation, implement automation technologies, and monitor outcomes closely.

Our Automation COE Establishment services are instrumental in helping your business derive maximum benefit from automation. By establishing a dedicated team to manage automation processes, your business can align its automation initiatives with strategic objectives and achieve tangible results.

Get Your Digital Workforce Solutions at Nugawi

Nugawi’s digital workforce suite is purpose-built for businesses looking to enhance their operations’ efficiency through automation. Whether your business requires help with automating administrative tasks or more complex processes, we are up to the challenge

With our extensive expertise in automation, we can help you achieve significant gains in productivity, accuracy, and cost reduction. Why wait? Get in touch today to learn more about the digital workforce and how we can help your business thrive in the digital age.

Ready to start automating? Get in touch now!

Book a free assessment and we’ll prepare an pre-audit of your business to help you automate your tasks.

Nugawi Automation​

We help clients to free the human capital trapped in manual and repetitive tasks, leaving them with a durable internal automation adapted to the needs of their company.

Why Nugawi?

About Us


Headquarters: Twickenham, UK

Devolopment Center: Jilotepec, México