Claude consulting for UK businesses: an Anthropic partner in London embedding Claude Certified Architects and Forward Deployed Engineers to deploy Claude, Claude Code and Cowork into real operations.
View serviceApproved partner · Anthropic & OpenAI
Applied AI forReal Operations.
To date
30M+ automated transactions
S.01 · Who We Are
Every business has an AI plan. Few have AI in production.
Nugawi is an AI agent development and consultancy for real operations. Forward-deployed pods take consequential operational workflows, order-to-cash, procure-to-pay, shipment-to-settlement, document-to-decision, from business case to production, then build the capability to scale. Model-independent, deeply capable on Claude and GPT. An approved partner of Anthropic and OpenAI. Based in London, serving the UK, Europe and the US.
12+ Production workflow deployments
>€160M Client EBIT impact
90 Days to production, fixed scope
3 Weeks to a live pilot via Claude App to Production
100% Yours, from the first commit
S.02 · Our Services
Deployed, not promised.
Forward-deployed pods, fixed scopes, one consequential workflow at a time.
Applications built with Claude, on a personal account, an artifact or a project, taken into production as dependable business tools. Two routes: managed EU hosting, or a documented, rehearsed handover to your IT team.
View serviceThe Lighthouse Deployment: one consequential workflow taken from baseline to live production in 90 days, fixed scope, with an evaluation harness, governance built in and full IP ownership at handover.
View serviceA fixed-fee, two-week engagement that baselines one high-value workflow, ranks your AI opportunities by ROI and hands you a build roadmap you can execute with us or without us.
View serviceDeploy Claude at scale across your workforce: embedded Forward Deployed Engineers and Claude Certified Architects driving adoption across Claude, Claude Code and Cowork, with playbooks and measured ROI reporting.
View serviceProduction AI agents built with the Claude Agent SDK and Model Context Protocol: orchestrated, evaluated and governed, deployed on AWS and Amazon Bedrock.
View serviceS.03 · The Pilot Problem
AI doesn't have a go-live date. It has a starting point.
Pilots get trapped in the lab because AI performs work that crosses every functional boundary the org chart was built around. The value isn't in the deployment, it's in the operational workflow that changes because of it. That is not a technology adoption. It's an operating-model transformation, and it's the only kind of project we take.
S.04 · How We Deliver
Forward-deployed pods, not project teams
A small pod embeds with your team, owns one consequential workflow at a time, and is measured on the outcome, not on billable hours.
Deployment Strategy
A Deployment Strategist owns the workflow: economics, requirements, stakeholder alignment, adoption and the business case. Measured on customer P&L outcomes.
Forward-Deployed Engineering
Forward Deployed Engineers own the technical reality: integrations, AI/workflow architecture, and shipping the workflow into production inside your environment.
Nugawi Foundation
Reusable infrastructure that accumulates across deployments, integrations, context, evals, governance, so each subsequent workflow is faster and better governed than the last.
Capability Transfer
The end state is you running and building on it, not a permanent consulting relationship. We train champions, hand over the keys, and stay only as long as we compound.
S.05 · What We Deploy
Consequential operational workflows
Work crosses organisational boundaries, so do we. We deploy end-to-end workflows, not departmental tools.
Order-to-cash
Intake, fulfilment, invoicing, settlement and dunning, one workflow across sales, operations, finance and your banking.
Procure-to-pay
Supplier intake, invoice processing, approvals and payment, with the audit trail your auditors actually want.
Shipment-to-settlement
Freight operations, customer communication, invoicing and accounting unified into one system of execution.
Document-to-decision
Contracts, invoices, applications and exceptions extracted, classified, routed and decided, not just read.
Enquiry-to-resolution
Customer requests authenticated and actioned end to end, escalated to humans only when judgment is needed.
AI-native operational applications
Purpose-built workspaces where humans, agents, deterministic automation and enterprise systems perform the workflow together.
S.06 · Where We're Strongest
Operationally complex workflows, messy real systems
Logistics & freight operations
Shipment-to-settlement deployments that unify operations, customers, invoicing, accounting and management information, our FreightPulse work is the model.
Property, housing & public services
Application-to-resolution for document-heavy processes with high volumes and real regulatory consequence. Our housing Agentic Operating System and Factoría SIG are the proof.
Finance-adjacent operations
Order-to-cash and procure-to-pay workflows spanning sales, operations, finance and banking, where the money actually moves.
Document-intensive operations
Document-to-decision pipelines: extraction, classification, routing and human-in-the-loop decisions with full audit trails.
Cross-industry capability, focused proof
We don't claim simultaneous depth in every vertical. Our capability is cross-industry; our proof is strongest where operational complexity is highest, logistics, property and public services, and document-heavy finance-adjacent processes.
Complex European mid-market and enterprise business units, where AI must integrate into messy real systems and produce a measurable financial outcome. UK and Spain first, Europe opportunistically.
S.07 · Who We're For
Big-firm capability, boutique economics
For whom Big 4 or a platform giant is economically absurd
We serve complex European mid-market companies and enterprise business units, engagements where a big-firm strategy phase or a global platform contract can never pay back.
For whom going direct to the labs will not work
The professional-services arms of the frontier labs are built for eight-figure, US-centric programmes. As an Anthropic partner we bring the same frontier-model expertise with European regulatory know-how and local languages.
For whom DIY pilots keep dying in the lab
If your last three AI pilots never reached production, the problem is not the model. It is that nobody owned the workflow, the systems integration or the economics. That is precisely our job.
AI agent development and consultancy, applied to European mid-market operations.
Forward-deployed pods, a reusable Foundation that compounds delivery speed, and a business model where we win only when the workflow actually changes. Not decks. Not pilots. Production.
S.08 · How Engagements Run
From Discovery Sprint to Transformation Partnership
Discovery Sprint
Find one high-value workflow, baseline its economics, architecture and transformation sequence. The output is a deployable plan, not a strategy deck.
Lighthouse Deployment
Put the first consequential workflow into production, fast, integrated, measured. Value proven in your real systems before anything scales.
Transformation Partnership
A dedicated pod continuously moves through your workflow roadmap. Land, deploy, expand, the recurring relationship where compounding happens.
Capability Transfer
You gradually own operation, development and governance. We hand over the keys, train champions, and exit the critical path by design.
Pricing that follows the work
Engagements are priced per deployment, agreed up front, with measurable outcome milestones. Fixed fees quoted on application, no savings-share ambiguity, clean commercial alignment between what we deploy and what you gain.
Every engagement answers three questions: what workflow are we changing, what measurable outcome moves, and what reusable capability is left behind.
S.09 · From Production
Named deployments, measured outcomes
Named production deployments, with client permission. Operational scale, timeframe and iteration story, not anonymised aggregates.
FreightPulse: leading freight forwarder (logistics)
Shipment-to-settlement: freight operations, customer communication, invoicing, Sage, banking and management information unified into one AI-native operational application.
Agentic Operating System for Housing Management Services
Application-to-resolution for housing processes, document-heavy, high-volume, regulatory-consequence workflows deployed end to end.
Factoría SIG, geomatics / public sector
Document-intensive operations automated end to end: extraction, classification, routing and human-in-the-loop decisioning with audit trails.
Production outcomes
Real estate (40% cost reduction, ROI in 12 weeks), supply chain (70% data-entry reduction, €2.1M annual savings) and debt collection (75% voicemail-time reduction).
Supply Chain & LogisticsGlobal supply chain provider, field ops on AI rails
OCR part-scanning mobile app, real-time Salesforce sync, and UPS / DHL / FedEx carrier integrations, one interface for the full part lifecycle.
-70% manual data entry 8 wks to production €2.1M annual savings Read the deployment
Public Housing / Real EstatePublic housing operator, three workflows, one quarter ROI
AI-automated key recovery, email-driven document collection and intelligent debt-invoice handling across a public housing portfolio.
-40% operational costs 99.2% extraction accuracy 12 wks to full ROI Read the deploymentS.10 · Methodology
How a deployment runs
The same arc every time: baseline the economics, prove it in production, expand to the next workflow.
1. Baseline the workflow
Map the real workflow, people, systems, edge cases, unit economics, and agree the measurable outcome that defines success.
2. Deploy to production
The pod embeds and ships the first consequential workflow into your real systems, integrated, governed, measured.
3. Prove the outcome
Report against the baseline: cycle time, throughput, cost per transaction, exception rates. Production metrics, not demo metrics.
4. Expand & transfer
Move to the next workflow on the roadmap while transferring capability to your team, each deployment faster because the last one left assets behind.
S.11 · How We Build
Model-independent. Deeply capable on Claude.
The right model for each workload, portable architectures, no lock-in. As an Anthropic partner we bring deep Claude expertise, as an accelerator, not an ideology.
Model independence by design
We benchmark and route to the best model for each workload, and architect so you can change models as the frontier moves. Your optionality is our constraint.
Claude, deeply
Anthropic partner with Claude Certified Architects. Claude Agent SDK, MCP, and private deployment on Amazon Bedrock with full data sovereignty for regulated industries.
Your systems, integrated
Sage, banking, ERP, CRM, email, documents, the pod integrates AI into the systems the workflow already runs on. The work lands where the work happens.
Nugawi Foundation
Identity and permissions, integrations, context, agent runtime, human approval, evals, audit, observability, model routing, cost tracking, the reusable layer that compounds.
Governance built in
Human oversight, escalation paths, evaluation and monitoring of agents in production, and EU AI Act documentation, part of delivery, not a separate workstream.
Exit by design
Agents, workflows and governance configurations are yours. Portability provisions are written into the engagement, leaving should be easy, and that is deliberate.
S.12 · FAQ
Frequently Asked Questions
What Nugawi does, how forward-deployed pods work, and how we're different from an AI consultancy.
Nugawi is an AI agent development and consultancy for real operations. We redesign and deploy the operational workflows businesses run on, order-to-cash, procure-to-pay, shipment-to-settlement, document-to-decision. Forward-deployed pods take one consequential workflow at a time from business case to production, then build the client capability to scale. The unit of delivery is the operational outcome, not the technology.
Because every business has an AI plan; few have AI in production. Nugawi closes that gap with embedded senior pods, fixed-scope 90-day builds, fixed fees quoted on application, and one rule your lawyers will like: everything we build is yours, from the first commit.
A small team pairing a Deployment Strategist (owns the workflow, economics, adoption and client outcome, measured on customer P&L) with Forward Deployed Engineers (own technical discovery, integrations, architecture and production deployment). The pod embeds with your team, ships the first workflow to production, then transfers capability so you increasingly operate and build on it yourself.
Consultancies sell advice and decks; we sell deployed production outcomes. We organise work around workflows that cross organisational boundaries, not departments, not tools. Every engagement must answer: what workflow are we changing, what measurable outcome moves, and what reusable capability is left behind. If it can’t answer the first two, we don’t take it.
We are model-independent: the right model for each workload, portable architectures, no lock-in. We are deeply capable on Claude, an Anthropic partner with Claude Certified Architects, including private deployment on Amazon Bedrock for regulated industries. We use MCP for tool integration and AWS for infrastructure, and every deployment leaves reusable components behind.
Governance is part of delivery, not a separate workstream: deployment architecture and data ownership documented per engagement, human oversight and escalation built in, agents evaluated and monitored in production, with exit and portability provisions. EU AI Act risk assessment, documentation and audit readiness are integrated from day one.
We are based in London (Twickenham) and serve clients across the UK, Europe and the US, delivering in English, Spanish and Catalan.
S.13 · Production Footprint
12+ Production workflow deployments
30M+ Automated transactions
>€160M Client EBIT impact
3 Languages we deploy in
S.14 · Start a Workflow
Not decks. Not pilots.
Production.
Bring us the operational workflow that's slow, manual or leaking money. We'll map the deployment path and the economics, no deck required.
S.15 · Contact
Get in touch with Nugawi
Tell us about the operational workflow you want to change. We'll respond with a view on feasibility, economics and a deployment path.